RHINESTONE BLING CHAIN 18"

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

We accept the return on products which were shipped out to us and if the item is faulty due to an error on our end (e.g. wrong item or low-quality item). Item(s) must be returned together with proof of purchase.

To complete your return, we require a receipt or proof of purchase. Please contact our support team via support@frenchiebling.com for more information. 

Please be informed that you are responsible for paying for your own shipping costs for returning your item.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time (2-5 business days) before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@frenchiebling.com

What if I Cancel order?

You can only cancel your order if your order has not been fulfilled. Please be informed that a management, processing and transaction fee (20% of your total order value) will be applied for the cancellation.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@frenchiebling.com

 

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

We accept the return on products which were shipped out to us and if the item is faulty due to an error on our end (e.g. wrong item or low-quality item). Item(s) must be returned together with proof of purchase.

Orders over $50 ship free! All other orders ship for a flat rate of $10.95 for shipping and handling and can take 3-10 business days. 

Preparing for Shipment: This means we’re currently processing and packing the goodies for your pet. You’ll receive an email to let you know we received your order. When your order ships, we’ll send another email with tracking information. 

Shipped: Your order has left our warehouse. Within 36 to 72 hours, you will also see a link to track your package. 

Delivered: Your order has arrived! Orders are delivered 7 days a week before 10 p.m. Most customers can expect to receive their items within 4 to 14 days for instock items

We ship via FedEx and other premium carriers to provide you with the fastest and most reliable service available.

 We are unable to ship to P.O boxes, APO/FPO addresses, and international addresses. We currently only ship within the contiguous US.